…nce when your annual bonus communicates that the people on the frontlines are pretty insignificant. And second, if you’ve got employees that are struggling to pay rent or buy food, it’s a very bad look when their survival is your pocket change.
I see stories where they suggest these underpaid employees just go elsewhere and find higher paying jobs … well, what if you LOVE the job? You love what you do and you’ve been doing it well, above and beyond for years, but see little reward? As they noted, someone who already makes more than you could be rather mediocre but because they are on an altogether different pay tier, they’re going to make a larger bonus or raise than someone working customer services, but who does an exceptional job doing it.
Sure, not all jobs are intended to support a household. But the jobs she is talking about here are user experience people who work at Disney day in and day out who are struggling to keep the lights on and pay their respective bills. Many of them love their jobs. They have to live near work (e.g. Florida, California) in order to work at Disney. So you have to adjust for a living wage under those circumstances.