YES. Exactly. To this day, even if I have an issue with a business and I call, I will dish out a level of unflattering retorts ONLY when the agent I am dealing with has said something ugly or disagreeable first. If I am short with them otherwise, I tend to be apologetic and explain they are not who I am upset with but their business and to please not take it personally. Else, I try to be as cooperative and polite as possible. Same when I go out to eat, the server is the last person I light into (unless I’ve had one blatantly steal from me —though rare, has happened).

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Technophobe Who Codes | UX Generalist | Freelance Writer | Egalitarian-Feminist | True-Crime/Forensics Enthusiast

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